About Us
Our Philosophy and Objectives
Each and every employee is commited to providing you a system that is designed to
be the best in the business. We are all involved in the every system and are
capable of providing a multi-tiered support system that won't leave you hanging
in the dark with an "incident ticket" like our competitors. We thrive on providing
every support phone call a solution that helps your support team understand what
the problem is and how to self-sufficient.
While we thrive to be a top-notch customer support group, our customers will tell
you that our systems are designed to function flawlessly in the harshest environments
with a lower requirement for support and overhead than their previous systems.
Our Business Objectives:
- Provide our customers with the latest technology and when possible using standard
OFF THE SHELF hardware.
- Work to provide exactly what the customer needs by listening
to and using their business objectives to drive the system design.
- Provide our customers with both our part numbers and the manufacturer part numbers.
- Provide 1 year warranty on all products and software systems.
- Provide customer with system source code and application development software .
- Provide timely service support regardless of
the status of warranty or system support contract.
- Provide customer with all GCA personnel's phone numbers for 24/7 response.
- Provide the best value in the industry for WMS, WCS, RTC, Conveyor and ASRS systems.
- When possible, provide the updates required when designing and installing systems
at no additional cost.
GCA Systems is committed to providing the best solutions for the best price with
unparalleled customer service.
Corporate Bio
We were founded in 2005 by a group of people who have been in the Material Handling
Industry since the mid 1970's. Our collective background is from the
electrical, mechanical, software engineering, project management, field installation,
spare parts and customer service areas. Two of the founders, Mr. Gregg Wilkinson
and Mr. George Cook have been partners since 1986.
We pride ourselves in ensuring that each system is maximized to the needs of the
end user. We realize that when doing these types of systems there are issues
that inevitably arise which fall outside the scope of work of the total system package.
We DO NOT insist the customer obtain additional funding for these types of
challenges. These issues are generally very easy to incorporate into the agreed
workload. We are confident the final system will meets the needs of the customer,
including challenges that occur after the contract is awarded.
We will be more than happy to refer you to our past customers for their feedback.
President's Bio
Company President, George Cook, has been in the Automated Material Handling business
since 1976. George is well known in the Material Handling Industry as the
"best in the business". George has designed, installed, tested, and been an
integral team member on many systems throughout his notorious career in the Material
Handling Industry. While understanding your needs, he has seen it all.
He can look at an old, decaying system with full understanding while providing a
vision for the future that is unparalleled by anyone in this business. Spend
five minutes with George and you will see how he has become one of the greatest
contributors to the Material Handling Industy.
Recent Milestones
The aircraft maintenance parts depot of United Parcel Service (UPS) was faced with
obsolete controls, growing downtime rates and a dwindling supply of spares for a
4 aisle Miniload ASRS. The retrofit consisted of replacing the Motors and
Drive Controllers for all three axis, Horizontal and Vertical Gear Cases, Horizontal
Drive Wheels and Bearings, New machine Control Computers, End of Aisle Operator
Computers and Horizontal, Wireless Ethernet Communication Systems and Vertical Axis
Laser Positioning Systems all controlled by GCA software.
We recently completed installation of the new Maintenance Automation Program (MAP)
at Twentynine Palms Marine Corps Air Ground Combat Center. The MAP system
was developed using .NET technology and Microsoft SQL Server to provide the Exercise
Support Division with automated property management including parts warehousing,
reordering and maintenance reporting and costing.